Capture and share knowledge across distributed teams.
Standardize 50 ways of doing the same thing.
✓ Update maintenance SOPs and checklists on a tablet, smartphone, or smart glasses in seconds.
✓ Get input on best practices from field service experts across the organization.
✓ Access step-by-step instructions via QR codes or work orders. Online or offline.
faster installation time
How other teams set up their engineering and maintenance SOPs.
Faster field service troubleshooting at ABB.
Solving problems faster. Delivering value for customers better.
Smoother training of engineers at Reyco Granning.
Impacting delivery and cycle times. Boosting product quality.
Also available offline.
Maintain service quality levels - even in the most remote places.
✓ Guarantee delivery is on-time when technicians don't need to wait for answers from the support desk.
✓ Lower equipment failure rates with quality checks that are always available and up-to-date.
✓ Reduce training time of new problem solvers with practical on-the-job training and maintenance SOPs.
Frequently asked questions.
You can have SwipeGuide up and running in your maintenance and service team within 24 hours.
We also support services to help you get started.
We're compliant with the most stringent international data and security standards, including ISAE 3000 (SOC2), ISAE 3402 SOC1, and GDPR.
There is default reporting baked into SwipeGuide already. The SwipeGuide analytics dashboards highlight things like:
- How content is being used.
- How work is executed.
- What feedback is given.
- Trends based on usage.
- Differences across operations.
- Anomalies between teams.
Connect to other systems?
Yes, you can connect SwipeGuide with other systems already in place, like:
- Work orders (eg. SAP and Salesforce)
- Data visualization and analytics tools (eg. Grafana, PowerBI, Tableau, and Snowflake)
- Embedded into your own service app (see how ABB did it here)
You can easily set up user management in your platform settings:
- Platform admins: can access everything
- Admins: can access local settings
- Editors: content creators
- Viewers: use published content
Here's some stuff we made for you.
Standard Operating Procedures: 5 Reasons Why You Need Them.
Consistency, productivity, safety, knowledge transfer, and training.
Create Better Work Instructions.
How to create effective instructions that actually impact your bottom line.
GET YOUR COPY