share digital work instructions

Devices for digital standard work.

Using mobile devices for tasks at work saves employees 58 minutes per day, while increasing productivity by 34%.

Deciding which devices to use for digital standards can be tricky. We're here to help you make the choice.

Create standards.
01

Laptops & desktops.

Author standards.

A laptop is a handy device for authoring your standards and analyzing their usage. If the laptop has a camera and if you can flip it into a tablet - even better. You’ll find our device recommendations in chapter 6. 

The SwipeGuide Editor is a user-friendly Content Management System (CMS) that helps you create effective instructions and standards in minutes. The SwipeGuide Editor is a web-based platform that can be used in Chrome, Safari, Opera, and IE11 browsers on macOS, Windows, and Chrome OS operating systems with a stable internet connection.

There is no minimum bandwidth to use the SwipeGuide Editor or Viewer. The optimal bandwidth depends on how many concurrent users there are on the network.

The Editor can be used for creating instructions on tablets and smartphones as well, but more advanced features are only available on the desktop version. 

The authoring process usually includes the following steps:

  1. Specify the goal of the work instruction.

  2. Design the steps to reach the goal.

  3. Take photos of each step (you can use a smartphone) and upload the visuals to every step in the CMS.

  4. Add a short snippet of action-oriented text to each step.

  5. Share your standards via QR, link, or NFC (read more in chapter 5).

 

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Track & analyze standards.

Another advantage of managing your instructions on a laptop or desktop is access to your Custom Analytics Dashboard, where all your instruction performance metrics are displayed in one place.

The analytics dashboard gives you access to detailed data about how your instructions and standards are being used, including: 

  • Instruction scoring & feedback:
    Empower your users to give feedback on your instructions. More info here.

  • Time tracking:
    Track the time spent on each step, instruction, and topic while monitoring completion rates. 

  • Usage analytics across your operations:
    Monitor the usage of work instructions throughout your value chain.

  • Discoverability Tracking:
    Track how users access your instructions on different hardware and access points, including QR codes and NFC.

User effort score - laptop

Tablets
02

Tablets.

tablet authoring and editing

The all-in-one device for digital standard work.

Author & edit standards.

The SwipeGuide Editor can be used on both iOS and Android-powered tablets to create and edit instructions on the shop floor.

Tablet editing makes it easy to create work instructions while out in the factory. Instruction authors are able to walk the production line with any tablet, take a photo of a particular machine or component, and create a relevant instruction in minutes.

Once a standard has been updated in the Editor, it can be reviewed and approved (if Approval Workflow is turned on), and then it will be published.

This ensures that teams always use the latest version of the standard operating procedure.

tablets manufacturing

Use standards on tablets.

Most of our customers use ruggedized tablets on the shop floor to prevent devices from breaking if it drops on the floor. 

In most cases, there's a QR code sticker attached to the machine that the operator can scan with a dedicated tablet to get the most up-to-date instruction at the moment of need.

The SwipeGuide native app gives shop floor operators and field service engineers offline access to the standards they need, even with poor or no internet connection. The app works on both iOS and Android devices and is company-specific. Instructions that have been updated or edited while the device was offline will be automatically synced next time there is wifi. 

"Using a system that is easy to use both for the operators and for the editors is really helping us save valuable production time. We have tablets to author, edit, and use digital work instructions on the flop floor."

Project Manager

Orkla Foods Norway

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03

Smartphones

ABB2

Optimal knowledge portability.

3.5 billion people around the world currently own a smartphone and use it as their main tool for communicating and staying connected, but also for finding relevant information. 

Why should they use any other tool for accessing crucial operational information when they're at work?

Everyone knows how to use a smartphone. The small size of the device makes it incredibly portable and practical for a manufacturing environment.

Each employee can have their own pre-configured smartphone which makes it possible to personalize and track usage on an individual level.

mobile work instructions

Author & edit standards.

Mobile editing is made easy - allowing users to create work instructions by taking photos on the shop floor and adding them to instructions with a short snippet of text.

These basic functionalities work excellently on iOS and Android smartphones, in the SwipeGuide web-app. More advanced features like image markups, versioning, and approval workflows should be done on a computer with a bigger screen.

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Use standards on smartphones.

Accessing digital work instructions and standards with a smartphone can be done in several ways: 

  • QR code: scan the QR code sticker attached on a machine or from a machine display. 

  • NFC: hover your smartphone over an NFC beacon at the workstation. 

  • Direct link: have your support team send you a direct link to the instruction you need.

  • From your internal communication tool: access all critical knowledge needed from internal communication tools like Beekeeper and Workplace Facebook.

Realwear2
04

Wearables

Realwear

Work with both hands free.

Use work instructions on smart glasses.

Utilizing wearables in manufacturing operations makes it effortless for operators and field service engineers to execute their tasks hands-free

The voice control function in industrial smart glasses (like Realwear) allows operators to see and control instructions and standard operating procedures while performing a task.

Realwear3

How does it work?

If you want to use your digital standards in SwipeGuide on smart glasses, you need to activate and configure your organization-specific SwipeGuide native app. Once activated, you'll receive a private link to the Google Play store from our technical support team.

Since every brand of wearable hardware is built differently, the operating system and the technical specifications differ as well. Currently, SwipeGuide supports Realwear smart glasses. If you wish to use other smart glasses or wearables like smartwatches please contact us.

Iristick

Remote support with wearables.

If an operator or field service engineer comes across a troubleshooting problem that doesn't have an answer in the standard operating procedures, remote support is an excellent solution to get one-on-one remote help from an expert. 

XMReality is a SwipeGuide integration partner that specializes in remote guidance through augmented reality. The remote guidance can be accessed directly from your SwipeGuide instructions either on smart glasses, tablets, or smartphones. 

QR distribution
05

Share standards: QR & NFC.

QR code distribution.

Here's a step-by-step overview of what to keep in mind when distributing your standards using QR codes. 

  1. When you've published your Guide in the SwipeGuide Editor, click "Share" from the right-hand menu. 
  2. Download the QR code as a PNG file. 
  3. Print on a sticker or upload it to a machine display. 

 

NFC and beacon technology. 

Near-field-communication (NFC) is a short-range communication technology that works best over a range of a few centimeters. NFC works with short Bluetooth signals between devices. For example: between an NFC tag or sticker attached to a machine. The NFC tag sticker repeatedly transmits Bluetooth signals that other devices like your smartphone can sense and open the information transmitted. If an operator hovers their smartphone over an NFC tag attached to a machine on a workstation, the SwipeGuide work instruction for that device will pop up on their screen.

Beacons work in a similar way but work over a range of a few meters to tens of meters.

Work instructions and standards made in SwipeGuide can also be shared with direct links and embed codes.

 

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Device recommendations.
06

Device recommendations.

pixel-slate-laptopmode

Laptop / Chromebook recommendations.

Google Pixel Slate.

The Pixel Slate is Google’s own offering in the  Chromebook tablet category. The powerful processor, 8-megapixel duo camera, and the 3,000 x 2,000 display resolution make up a versatile device for both creating and using digital standards on one device. 

Price: from $599
Operating system: GoogleOS
Carrier: Bluetooth, Wi-Fi
Processor: 1.6 GHz Octa-Core
Storage: 6GB of RAM and 256GB internal storage
Main Display Size: 12.3" 
Weight: 1.59 pounds / 720 gram
Battery life: up to 12 hours
How to buy this device: Visit the Google Store or your local dealer. 

Lenovo_Chromebook_Duet

Lenovo Chromebook Duet.

The Lenovo Chromebook Duet is a very affordable and sleek 2-in-1 device with a detachable keyboard that you can bring anywhere. The device is fast and lightweight with a 1920 x 1080 display and dual camera. 

 

Price: from $290
Operating system: ChromeOS
Carrier: Wifi, Bluetooth
Processor: 2.00 GHz MediaTek™ Helio P60T Processor (8 Cores, 8 Threads)
Storage: 4GB RAM, 64GB internal storage
Main display size: 10" touchscreen
Weight: 450g / 0.99lbs (tablet only), 920g / 2.03lbs (tablet + full keyboard pack)
Battery life: up to 10 hours
How to buy this device: consult your local dealer or Lenovo

Tab-Active2

Tablet recommendations.

Samsung Galaxy Tab Active2.

This rugged tablet is easy to use and hard to break. Samsung's Ruggedized series is made for frontline professionals for all-day use on the shop floor and in the field. These rugged tablets and their S Pen have an IP68 rating giving them resistance to dust, dirt, sand, and water.

Price: 400-500$
Operating system: Android 7.1 Nougat 64
Carrier: Wifi, Bluetooth, LTE
Processor: 1.6 GHz Octa-Core
Storage: 3 GB RAM and 16 GB internal storage
Main Display Size: 8.0" 
Weight: 0,92 lbs / 419 grams
Battery life: up to 11 hours
How to buy this device:
Samsung is a SwipeGuide preferred hardware partner - contact us for a quote. 

Samsung Active Tab Pro

Samsung Galaxy Tab Active Pro. 

Another rugged tablet made for frontline professionals. This device will handle all-day use on the shop floor and in the field. Resistant to dust, dirt, sand, and water, this device features a bigger screen and battery life lasting almost two entire shifts.

Price: 600-800$
Operating system: Android
Carrier: Wifi or LTE
Processor: 2GHz, 1.7GHz Octa-Core
Storage: 4 GB RAM and 64GB internal storage
Main Display Size: 10.1" 
Weight: 1,44 lbs / 653 grams
Battery life: up to 15 hours
How to buy this device:
Samsung is a SwipeGuide preferred hardware partner - contact us for a quote. 

ipad

Apple iPad. 

The new iPad is a powerful tablet that's easy to use. The tablet can be combined with an Apple Pencil and Smart Keyboard which makes it a great 2-in-1 device. The Apple iPad can even come with an eSIM card, which adds cellular functionality. 

Price: from $329
Operating system: iPadOS 14
Carrier: Bluetooth, Wi-Fi, cellular
Processor: 2.4 GHz A12 Bionic chip, 64-bit 
Storage: 32GB or 128GB
Main Display Size: 10.2" 
Weight: 1.065 lb / 483 grams
Battery life: up to 10 hours
How to buy this device: Visit the Apple shop or consult your local dealer.

Lenovo tab 4.

Lenovo Tab M8. 

This budget tablet has some astonishing features for the small size and price tag it comes with. You'll be able to work on this tablet all day - Lenovo claims that the battery lasts for up to 18 hours, almost double compared to more expensive competitors. 

Price: from $99
Operating system: Android 9 Pie
Carrier: Wi-Fi, Bluetooth
Processor: up to 2.30GHz MediaTek® Helio P22T, Octa-Core
Storage: 3GB, 32GB hard drive
Main Display Size: 8
Weight: 0.67lbs / 305g
Battery life: up to 18 hours
How to buy this device: Visit the Lenovo store or consult your local dealer. 

samsung_galaxy_xcover_fieldpro

Smartphone recommendations.

Samsung Galaxy XCover FieldPro. 

The Galaxy XCover FieldPro phone is made for the toughest situations, including troubleshooting in dark and humid places. The FieldPro can survive almost anything, from water, drops, shocks and vibrations to extreme temperatures and humidity.

Price: ~1100$
Operating system: Android 8.0 Oreo
Processor: 1.6 GHz Octa-Core
Storage: 4GB RAM and 64GB internal storage
Main Display Size: 5.1" 
Weight: 0.64 lbs / 256 grams
Battery life: up to 10 hours
How to buy this device: Samsung is a SwipeGuide preferred hardware partner - contact us for a quote. 

samsung xcover pro

Samsung Galaxy XCover Pro.

Optimize field time and achieve optimal capacity across multiple manufacturing facilities with this beautiful but durable smartphone. The Galaxy XCover Pro withstood all 21 of the MIL-STD-810G tests in addition to repeated 1.5M drop tests. Plus, these rugged smartphones have an IP68 rating giving them resistance to dust, dirt, sand, and water.

Price: 500-600$
Operating system: Android 10.0 (Q OS)
Processor: 2.3GHz, 1.7GHz
Storage: 4GB RAM and 64GB internal storage
Main Display Size: 6.3" 
Weight: 0.56 lbs / 256 grams
Battery life: up to 10 hours
How to buy this device:
Samsung is a SwipeGuide preferred hardware partner - contact us for a quote.  

iphone-se-red-select-2020

iPhone SE. 

The most affordable Apple iPhone is a compact and versatile smartphone with everything you need. It's portable and lightweight to carry around and is offered by most large carriers around the world.

Price: from $349
Operating system: iOS
Carrier: WiFi, Bluetooth, and cellular
Processor: Hexa-Core, 2 processors: 2.65Ghz Dual-Core Lightning 1.8Ghz Quad-Core
Storage: 64GB, 128GB, or 256GB
Main Display Size: 5.45
Weight: 5.22 ounces / 148 grams
Battery life: 10-13 hours
How to buy this device: Visit the Apple shop or consult your local dealer. 

unihertz

Unihertz Atom XL. 

This affordable rugged smartphone doubles as a walkie-talkie when there is no cellular connectivity. This unique device is water-resistant, dustproof, shockproof - and it has both face-and fingerprint unlock. 

Price: from $329.99
Operating system: Android 10
Carrier: WiFi, Bluetooth, cellular (dual sim), and DMR
Processor: MediaTek Helio P60
Storage: 6GB RAM, 128GB internal storage
Main Display Size: 4
Weight: 243.5g
Battery life: 12 hours
How to buy this device: Visit the Unihertz website. 

HMT-1Z1-hardhat

Wearables recommendations.

Realwear HMT-1Z1. 

Enable line and field service workers with this rugged hands-free remote collaboration tool. The Realwear HMT-1Z1 has state-of-the-art noise cancellation for voice control and a hardhat can be attached to the device. The wearable can be used in wet, dusty, hot, loud, and dangerous environments. 

Price: $6020
Operating system: Android 8.1 (AOSP) + WearHF™ hands-free interface
Processor: 2.0 GHz 8-core Qualcomm® Snapdragon™ 625 with Adreno 506 GPU - OpenGL ES 3.1 & OpenGL 2.0
Storage: 2 GB RAM and 16 GB Internal Storage  + MicroSD slot (max card supported 64 GB)
Weight: 0.95 lbs / 430 g (excluding hardhat)
Battery life: 8-10 hours
How to buy this device:
Realwear is a SwipeGuide preferred hardware partner - contact us for a quote.  

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Realwear HMT-1.

Use the HMT-1 in wet, dusty, hot, dangerous, and loud industrial environments. This smart wearable is a fully rugged head-mounted device that snaps into safety helmets or attaches to bump caps. The all-in-one industrial dashboard device can also be used with safety glasses or corrective eyewear.

Price: $2520
Operating system: Android 8.1 (AOSP) + WearHF™ hands-free interface
Processor: 2.0 GHz 8-core Qualcomm® Snapdragon™ 625 with Adreno 506 GPU - OpenGL ES 3.1 & OpenGL 2.0
Storage: 2 GB RAM and 16 GB Internal Storage + MicroSD slot (max card supported 256 GB)
Main display size: Appears size of 7” tablet, viewable in bright sunlight.
Weight: 380 g (excluding hardhat)
Battery life: 9-10 hours
How to buy this device:
Realwear is a SwipeGuide preferred hardware partner - contact us for a quote.  

devices for digital standard work
07

Summary

 

  • The SwipeGuide Editor is a web-based platform that can be used in Chrome, Safari, IE11, and Opera browsers on any operating system with an internet connection.

  • The cloud-based tool ensures that teams always use the latest version of the standard operating procedure at hand when needed.

  • The SwipeGuide Editor can be used on both iOS and Android-powered tablets and smartphones to create, edit, and use instructions on the shop floor. 

  • Access work instructions and standard operating procedures by scanning a QR code or via an NFC tag. 

  • There are many devices to choose from (see the list in chapter 6), but we especially recommend rugged devices and durable devices with a rugged case. 

swipeguide devices

Want to learn more about how companies use SwipeGuide in their operations?