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Customer Story:
Thermo Fisher

This is how Thermo Fisher uses SwipeGuide across lab and production operations to improve quality performance and frontline training.

 

75 %

reduction in time to create SOPs.

50 %

reduction in SMED setup time.

20 %

faster task execution.

Boosting quality and efficiency with
user-friendly job aids.

  • Standardize processes to reduce inspection failures, downtime, and setup time.

  • Easy to access and use SOPs on tablets available at the production line that streamline task execution.

  • Integration with PowerBI for better data analysis and continuous improvement.
 
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ThermoFisher-swipeguide

"Professionalism throughout has been world-class."

Jeff

Jeff

Manager of Manufacturing Operations at Thermo Fisher in Cincinnati

USE CASE 1

Battling inspection failures.

Line clearance and inspection failures were some of the main quality issues Thermo Fisher's packaging team experienced in the past.

A combination of standardization across teams and improved training has allowed Thermo Fisher to greatly reduce the amount of inspection failures.

70%

reduction in time to create SOPs.

Audits-with-Checklists

"Safety has been improved and production line efficiency has been increased greatly through digital instructions created by our plant managers."

Yvette

Yvette

PPI Business System Specialist III at Thermo Fisher Scientific

USE CASE 2

5S Audits with Checklists.

Thermo Fisher uses the Checklists feature to perform more effective audits in both production and lab department Gemba walks.

Supervisors can verify task execution and compliance in the production environment - and analyze this data for continuous improvement.

  • More effective for supervisors.

    Supervisors performing 5S audits with Checklists simply record their observations in a tablet as they're walking through the production environment.

  • Better data for improvements.

    Performance data can be immediately analyzed in PowerBI because it's collected instantly and digitally. This allows Thermo Fisher to identify key focus areas for improvement.

Reduction

"Everyone is performing efficiently because they now have a guide that they can use if they get assigned to a different line that they haven't worked in a while."

Jeff

Yvette

PPI Business System Specialist III at Thermo Fisher Scientific

USE CASE 3

Reduction of setup time.

Step-by-step digital work instructions give Thermo Fisher's frontline teams the knowledge they need to more efficiently set up complex sensors at the production line.

SEE FOR YOURSELF
  • Simple instructions for complex tasks.

    These sensors can be challenging to work with - so it's crucial that teams have clear and up-to-date instructions available.

  • Flexible frontline.

    When the correct standards are available at the line, teams can perform sensor setup correctly every time - even if it's been a while.

    This means supervisors have the ability to keep downtime low when they flex in workers from another shift.

50%

reduction in SMED setup time.

thermo_20fisher

"It opened our eyes to a different platform. It's easy to use and easy to create instructions, step-by-step.

Yvette, PPI Business System Specialist lll at Thermo Fisher Scientific

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Shandon

"Our main goal was to get a standard process throughout the department on all four shifts. We wanted to make things more cohesive no matter what shift it is on to increase our quality performance."

Shandon Gilbert, Packaging Readiness Supervisor

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Jyoti

"SwipeGuide has greatly reduced downtime and we have seen our quality performance improve due to some of the guides we have created"


Jyoti Sapkota, Process Improvement Engineer

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Lisa

"Having the quality checks in SwipeGuide helps the line keep running. The operators can go ahead and see how exactly the proper way to do those."


Lisa Crawford, Group Leader of the Packaging Department

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Resources

  • How to empower your frontline with better instructional design.
  • How to gain the edge in Industry 4.0 with smart manufacturing practices.
  • How to make excellent digital work instructions.
  • How to deliver continuous improvement at the frontline with Lean principles.
  • How to capture, share, and improve expert knowledge with digital SOPs.
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