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Customer Story: Orkla

Orkla's portfolio includes everything from jams and chocolate, to pizza and ready-to-eat meals. Here's how Orkla uses SwipeGuide to improve content creation and knowledge capture on the shop floor while reducing downtime.



Reduction of authoring time.


Work instructions in use.


Sites in 3 countries

Orkla is committed to finding new tools to increase productivity and sustainable ways of working. 

The SwipeGuide platform has made a positive and scalable impact on: 

  • Instruction authoring time
  • Machine downtime
  • Expensive human errors
  • Training and knowledge management

Our collaboration has allowed Orkla to optimize the delivery of digital work instructions at crucial moments during the manufacturing process.

Orkla Digital Instruction

Content creation and improvement.

Replacing a paper-based system.

Orkla has used our digital work instruction platform to streamline the authoring, editing, and distribution process of instructions and SOPs on the shop floor.

  • Authoring.

    The minimalist design of the SwipeGuide platform simplifies the content creation process for supervisors. Content creators utilize the minimalist and user-focused platform to create standardized content with a drag-and-drop interface.

    Not only can they create work instructions more easily, but they can make them while out in the factory. With SwipeGuide, authors are able to walk the production line with a tablet, take a photo of a particular machine or component, and create a relevant instruction in minutes.

  • Editing.

    Editing instructions and SOPs within a digital instruction platform means that corrections are published instantaneously. Improvements made to an instruction are instantly available to users.

    With SwipeGuide, knowledge can be standardized faster and more effectively because changes and fixes can be implemented and shared across teams with the push of a button.

  • Discovery.

    Instructions made with SwipeGuide gives Orkla's operators the confidence that they will always find the most up-to-date content.

    The operator simply activates the instruction via a QR code on the machine, and instantly sees the most up-to-date information in an intuitive format on any mobile device. No more wondering, and no more time spent searching through a binder.

Orkla digital work instructions

Improved training and knowledge management.

Digital work instructions and SOP reduce the need for in-person training support and provide the same resources in a mobile and digital format.

The benefits of SwipeGuide:

  • QR code content access.

    New employees can scan a QR code to get the most up-to-date work instruction for the task at hand.

  • On-the-job learning.
    Promotes a step-by-step learning opportunity that empowers learning-while-doing. 
  • Accurate standards.
    All instructions delivered to new workers are the most up-to-date version of a procedure.
  • Built for humans.

    Veteran operators save time thanks to the intuitive platform, while millennial employees raised on tech appreciate the mobile-first solution.

  • Say goodbye to silent knowledge.
    Crowdsourced standards reduce the amount of silent knowledge passed on to new recruits. 

The return on investment.

Here's the very real impact of SwipeGuide for Orkla Foods.

See for yourself
Digital work instructions

More sustainable work instructions and processes.

Digital work instructions simply reduce the amount of paper used throughout a company’s entire supply chain and reduce waste caused by errors.

Coca Cola safety

Reduced downtime and errors.

A digital platform makes it easy for manufacturers to standardize all processes and procedures within a production environment.

Errors and downtime

Improved First Time Right.

When employees have instant access to the most up-to-date work instructions, they are more likely to execute work correctly the first time they attempt a new or complex procedure.

Continuous Improvement

Improved employee satisfaction.

Our partners at Orkla Foods are happy to say that they’ve noticed an overall improvement in the attitudes of their workforce on the factory floor.

Check out some other content.

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Heineken x SwipeGuide Customer Story.

How HEINEKEN uses SwipeGuide to deliver essential operational knowledge to the shop floor.

ABB Smart Sensor
ABB x SwipeGuide Customer Story.

How ABB uses SwipeGuide to standardize work and empower continuous improvement.