Knowledge capture and performance consistency.
Golden State Foods (GSF) is one of the largest diversified suppliers to the food service industry. GSF counts approximately 125,000 restaurants in more than 50 countries as its customers and provides services from 50 locations around the world.
In the food industry, quality is everything. The pursuit of quality, coupled with core values like innovation and customer service, prompted GSF to standardize their internal procedures and onboarding processes.
- Accessible work instructions for use in real-time on the shop floor.
- User friendly Standard Operating Procedures (SOPs). Putting them in practice is as easy as swiping on your phone.
- Addressing staffing issues with motivated and engaged employees.
- Highly trained operators can easily transfer knowledge to others and articulate equipment problems to maintenance colleagues.