Crowdsourced ideas, expertise, feedback, and best practices are collected across all layers of the organization evolves over time.
- Start identifying silent and undocumented knowledge across operations with a diverse group of team members.
- When your first set of SOPs is ready, make sure to review with senior experts.
- Share the approved procedures across lines, teams, and sites.
- Encourage team members to give feedback on your current instructions and standard operating procedures.