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Feature Update: Sentiment Measuring.

Annika

Improve your instructions based on real feedback from your end-users. This feature enables you to measure customer satisfaction based on star ratings.

23 March 2018
  • This helpful feature enables platform admins to measure customer satisfaction.
  • Based on a 1-5 star rating or yes/no questions.
  • Includes customizable follow-up questions.
  • Choose when rating and follow-up question should appear.
  • Track your sentiment measurement campaigns in the editor CMS settings.

    sentiment measuring
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Annika

Annika makes it her business to share how collaborative digital work instructions help top manufacturing companies like Coca Cola, ABB, and Heineken reduce errors and downtime - all while reinvesting the expert knowledge of their frontline teams.

23 March 2018