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work instructions heating systems

Customer Story: Thermon

Thermon is a global player in the field of heating, temperature maintenance, freeze protection, and environmental monitoring solutions. With SwipeGuide, they've addressed the training needs of their frontline teams. 

  • Thermon cut their training cycle by 50% with SwipeGuide.

  • Improved digital SOPs and visual, step-by-step work instructions are instantly available for the frontline.

  • Supervisors capture silent (tribal) knowledge to be shared and improved throughout their operations.

Mike Rampy, Continuous Improvement Manager at Thermon explains how efficiency has improved and how training time was cut in half.


"We were looking for a way to not only create standard work documentation, but also to create a digital format so that we can always maintain the latest version and that it's easy to access."

Mike 400x400 round

Mike Rampy

Continuous Improvement Manager Thermon

How did Thermon halve training time?

With better digital standards and better access to knowledge on the factory floor.

Thermon decided to adopt the SwipeGuide platform as a digital solution to their standardization and frontline training requirements.

Achievements with SwipeGuide: 

  • Digital SOPs.

    SwipeGuide provides Thermon with the ability to digitize and document their SOPs, while crowdsourcing best practices and improvements from their expert workforce. 

  • Hassle-free for operators.

    The ease-of-use and instant access to correct SOPs dramatically improves training times in key manufacturing processes.

  • Training in half the time.

    Since implementing our platform, Thermon has realized a 50% reduction in time-to-effectiveness in their kitting procedures.


reduction in training time.

Reduced time-to-effectiveness.

Thermon wanted the ability to utilize their own employees for essential kitting operations for the short term. Our successful trial led to an outstanding ROI in terms of Thermon’s in-house kitting operations.

  • During their trial with the SwipeGuide platform - they were able to reduce their regular training cycle by half. 

  • Kitting cycle time reduction: 4 minutes 30 seconds to 2 minutes 15 seconds

Better crowdsourced standards.

Our collaboration enabled Thermon to create more effective digital standards by giving supervisors the ability to create highly visual, step-by-step, SOPs at the line with mobile editing.

They can capture the expert knowledge of tenured employees and reduce the amount of silent knowledge in their operations.

Achievements with SwipeGuide: