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Standard operating procedures

Standardized procedures - the foundation of lean.

Align teams, lines, and sites around the world.
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Align teams to drive productivity and confidence.

Prevent errors, downtime, and delays.

  • Document key safety measures to avoid accidents.
  • Facilitate knowledge transfer between team members.
  • Make training new team members more efficient.
  • Drive consistency and clarity.

The anatomy of a good SOP.

Clear structure for effortless use.

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Simple.

Keep things simple - explain actions in steps and avoid information overload.

SOP 2

Visual.

Make use of clear visuals that illustrate the desired action in detail.

SOP 3

Understandable.

Avoid jargon and stick to terms that everyone understands.

SOP visual 4

Action-oriented.

Use active voice and action-oriented language.

SOP 5

Consistent.

Keep your instructions consistent and don’t leave critical info for later.

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Standardization doesn’t mean removing all joy and responsibility.

"Standardization of processes doesn’t mean removing all responsibility and joy in an operator’s job. If there isn’t a standard procedure in place, frontline teams are more stressed and misaligned and have to focus all their attention on the details of performing the task. With good standards in place, the attention of team members can be focused on coming up with improvement ideas on how to make the process increasingly better in the long term."

International Journal of Production Research. Deflorin, P., & Scherrer-Rathje, M. (2012). "Challenges in the transformation to lean production from different manufacturing-process choices"

Take your SOPs to the next level.

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