✓ Work instructions. ✓ Checklists.✓ SOPs.
✓ Skills-based learning.✓ Skills matrix.✓ Frontline training.
✓ Instructional design.✓ Skills frameworks.✓ Frontline excellence scan.
Ingrid is our own Customer Success & Enablement lead. As a leader in the field of instructional design, she helps us write fantastic content about its applications for empowering the frontline.
Gloria
3 January 2022
Chris
30 September 2019
21 December 2021
